Your Android phone won't charge
It is almost never the phone's fault. It is either lint in the port, a broken cable, or a dead adapter. Try a different cable first, then clean the port with a toothpick.
When your phone will not charge, the problem is simple: a pocket full of lint packed into the charging port, a cable that has gone bad, or an adapter that died. The phone's actual charging hardware is rarely broken. You can diagnose which one in under 5 minutes by testing a different cable.
- ✓Have a different USB-C cable available to test with — borrow one if you need to
- ✓Have a flashlight ready to look inside the charging port
- ✓Turn off your phone before cleaning the port
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Using a metal SIM ejector tool or safety pin to clean the port. You will bend the pins and make it worse
- Thinking the battery is dead when really the port just needs cleaning
Signs you need professional help
- If you have tried a different cable and cleaned the port but it is still not charging, or if the port looks visibly bent or damaged, give us a call and we will take a look.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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