Bluetooth audio cutting out during phone calls
Bluetooth audio cutting out during calls is caused by poor connection range, interference, or the headset being too far from your phone. Move closer to your phone first. If that fixes it, range is the problem. If it's still cutting out, try turning Bluetooth off and back on.
Bluetooth sends audio signals wirelessly between your phone and headset. When the signal gets weak or blocked, audio cuts out. Three things cause this: the headset is too far away, something is interfering, or the Bluetooth connection needs refreshing. Moving closer and reconnecting your headset fixes most cases.
- ✓Know the maximum distance from your phone (Bluetooth range is about 10 meters or 30 feet)
- ✓Check your headset battery level before starting
- ✓Note if the problem happens in specific locations
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Thinking you can use Bluetooth from across the house. It has a limited range and walls block the signal.
- Leaving old paired Bluetooth devices in the list, confusing your phone about which device to use.
- Not checking the headset battery. Low battery causes weak connections that drop audio.
Signs you need professional help
- The audio keeps cutting out even when you're right next to your phone, reconnecting the headset doesn't help, or the problem happens with every Bluetooth device you try.
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