You're not receiving incoming calls
Check if Do Not Disturb is on, Airplane Mode is on, or call forwarding is enabled. These are the most common culprits. Restart your phone and check your signal bars.
Not receiving calls happens when Do Not Disturb is enabled, Airplane Mode is on, call forwarding is redirecting calls, your SIM card is loose, or your signal is too weak. Most of these are simple settings you can fix in under a minute.
Risk: Medium
⏱ 5-15 minutes
Beginner
⚡ Before you start
- ✓Have someone ready to call you to test after each fix
- ✓Know your SIM card is properly inserted
- ✓Check that you're in an area with cellular coverage
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Forgetting to check Do Not Disturb first. It's the most common cause and easiest to miss
- Assuming weak signal blocks all calls. Even low signal allows some calls to come through
- Disabling all apps instead of finding the specific blocking app
Signs you need professional help
- You've tried everything and calls still don't come through, your SIM card is visibly damaged or bent, or your carrier says your account is active but calls still don't reach you.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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Most issues are resolved remotely in 15 minutes. Weekend appointments only, no parts, no in-home visit needed.
