Cast screen not working on your Android phone
Cast Screen needs three things: your phone and TV on the same WiFi network, Bluetooth on, and a TV that supports casting. Check those first. If they're all good, restart both devices and try again.
Cast Screen shows your phone's screen on a TV wirelessly. If it won't work, your phone and TV aren't on the same WiFi, Bluetooth is off, or your TV doesn't support casting. We'll check all three and get it working.
Risk: Low
⏱ 5-10 minutes
Beginner
⚡ Before you start
- ✓Make sure your phone and TV are both connected to the exact same WiFi network
- ✓Have your TV's remote or controls nearby in case you need to check its WiFi settings
- ✓Check that your TV supports casting (most modern smart TVs do, but some older TVs need a separate Chromecast device)
- ✓Keep your phone and TV within 30 feet of each other and the WiFi router
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Connecting your phone to a guest WiFi while the TV is on the main network. They must be on the exact same WiFi
- Thinking the feature is broken when the real problem is the TV just doesn't support casting. Check your TV model first
- Turning off Bluetooth and wondering why devices won't discover each other. Cast needs Bluetooth on even though it uses WiFi to send video
- Having the TV powered off and expecting it to show up in the cast list
Signs you need professional help
- If your phone and TV are on the same WiFi, Bluetooth is on, your TV supports casting, and you've restarted both devices but still can't connect, give us a call and we'll check your network settings.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
Was this guide helpful?
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only, no parts, no in-home visit needed.
