eSIM option not showing up in your Android settings
Your phone either doesn't support eSIM, or your carrier hasn't activated it yet. First, check that your phone model actually supports eSIM. Most newer Samsung and Pixel phones do. Then contact your carrier and ask them to activate eSIM on your account.
Not all Android phones support eSIM. Even new ones. If your phone does support it, your carrier still has to turn it on for your account. The eSIM menu won't show up in Settings until both your phone supports it and your carrier has activated it.
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Assuming the phone is broken. Many newer phones still don't have eSIM
- Not contacting the carrier first. They have to enable it on their end
Signs you need professional help
- If your phone is Android 10 or newer and your carrier says eSIM is active, but you still don't see the menu, get in touch and we can help troubleshoot.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
Was this guide helpful?
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only, no parts, no in-home visit needed.
