Phone keeps freezing and apps keep crashing
Your phone is running out of memory or too many apps are running in the background. Restart your phone first. This clears memory and stops background processes. If that does not fix it, uninstall any recent apps you added, then clear your phone cache.
When your phone freezes and apps crash, it means your phone memory is full and it cannot keep up with what you are asking it to do. New apps running in the background, old files taking up space, or a software update can all cause this. A restart clears memory instantly. If the problem keeps happening, uninstalling recently added apps fixes it.
- ✓Have enough battery (at least 20%) before restarting your phone
- ✓Have written down or remembered which apps you installed recently
- ✓Close any important apps and save your work before restarting
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Uninstalling the wrong app thinking it is the problem. Start with the most recently installed one first
- Not checking storage before trying other fixes. A full hard drive is the number one cause of freezing
- Thinking a factory reset is needed before trying these steps. That is a last resort
Signs you need professional help
- If you have uninstalled recent apps and cleared cache and your phone still freezes constantly, or if your storage shows available space is only a few hundred MB, get in touch and we will check what is wrong.
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