Do Not Disturb turned on but you're still getting calls and notifications
Do Not Disturb has different modes with different settings. Some modes block everything, while others allow calls from important contacts or keep priority notifications. Check your mode and remove any exceptions you've added.
Do Not Disturb doesn't block everything automatically — it depends on which mode you've chosen and what exceptions you've set up. You can allow calls from certain people, priority notifications, or alarms while blocking everything else. We'll check your settings and adjust them so only what you want comes through.
- ✓Make sure your phone has enough battery to complete the troubleshooting
- ✓Have your phone unlocked so you can access Settings
- ✓Know what type of notifications you want to allow (calls, messages, alarms, none)
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Leaving Do Not Disturb set to 'Priority only' mode and then being surprised when priority notifications still come through — that mode is designed to allow them
- Forgetting that Do Not Disturb can have a time-based schedule, so it only turns on at certain times
Signs you need professional help
- If Do Not Disturb is set to 'Total silence' with no exceptions but calls and notifications are still coming through, give us a call and we'll check for a system issue.
Book a technician
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