People can't hear you on calls. Microphone not working
Your call microphone is either muted during the call, doesn't have app permission, or is blocked by dust or a phone case. Check for a mute button on the call screen first. If that's not it, check that the Phone app has microphone permission.
When people can't hear you on calls but can in video calls, the issue is either the call is muted, the Phone app doesn't have microphone permission, or the microphone hole is blocked. We'll check each one quickly.
- ✓Be ready to make a test call to check if the microphone is working
- ✓Know where your phone's microphone is located (at the bottom)
- ✓Check if your phone case covers the microphone hole
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Forgetting mute is on from a previous call. Check the mute button every time you call
- Thinking the Phone app has permission when it doesn't. Always check in Settings even if you think you granted it
- Using sharp objects or liquid to clean the microphone. Gentle brushing only
Signs you need professional help
- If you've checked mute, permissions, and cleaned the microphone but people still can't hear you, give us a call and we can check if the hardware is damaged.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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