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Group texts not sending or receiving on Android

Group texts need mobile data and a special setting called MMS to work. Check that mobile data is on, MMS is enabled in your messaging app, and you're using Google Messages or your carrier's messaging app. If you have WiFi calling on, try turning it off.

Group texts on Android use a different system than regular texts. They need mobile data and a setting called MMS. The problem is mobile data is off, MMS isn't enabled, or WiFi calling is interfering. We'll check these one by one and get your group texts working.

Risk: Low ⏱ 5-15 minutes Beginner
⚡ Before you start
  • Have mobile data turned on and ready to test
  • Know which messaging app you're using
  • Be ready to try sending a test group message

Fix-IT-Bot will walk you through each step, just tap, no typing needed.

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