Android text messages showing in the wrong order
Your messaging app's sorting got confused, or the timestamps on your messages got mixed up. This happens when you've had your phone for years and accumulated lots of messages, or after a recent backup restore. Restart your phone first. That fixes it. If it's still wrong, clearing the messaging app's cache will reset it.
Text messages use timestamps to sort themselves in order. When the app has a glitch or the phone's date and time are wrong, messages sort incorrectly. A restart clears this up. If one contact's conversation is jumbled but others are fine, just archive and re-open that conversation. If it's everywhere, we'll clear the app cache.
- ✓Have your phone ready to restart
- ✓Know how to access Settings on your phone
- ✓Know which messaging app you're using
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not checking date and time. If your phone thinks it's 2020, all new messages will sort before old ones
- Expecting the fix to work instantly. It can take a few minutes for the cache clear to take effect
Signs you need professional help
- If you've restarted your phone and cleared the cache and messages are still showing out of order, your messaging app can be corrupted. Try installing a different messaging app to see if the messages appear in order there. If they're still jumbled, give us a call.
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