Receipt printer won't print after setup
Tell your POS software which printer to use. Check the printer settings in POS and select the receipt printer. If it's not listed, the driver isn't installed.
Receipt printers need two things: hardware connection and software settings. New printers need to be told which device is the receipt printer in POS settings.
Risk: High
⏱ 10-20 minutes
Beginner
⚡ Before you start
- ✓Is the receipt printer plugged in and powered on?
- ✓Does it have paper loaded?
- ✓Does POS recognize the printer in device settings?
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not installing the driver before configuring POS
- Selecting the wrong printer in POS settings when multiple printers exist
- Not restarting POS after changing hardware settings
Signs you need professional help
- Windows doesn't recognize the printer after driver install, POS settings show the printer but it won't print, or printer prints from Windows but POS can't find it.
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