Shared calendar not syncing between team members
Someone didn't grant the right permissions to the shared calendar, or the calendar app hasn't refreshed in a while. Check that everyone has 'Editor' access (not just 'Viewer') to the shared calendar, and restart the calendar app to force a refresh.
Shared calendars fail to sync when people don't have edit permissions, the calendar app is out of sync with the server, or the shared calendar hasn't been properly set up for the team. We'll check that everyone has the right access level, refresh the calendar connection, and make sure the calendar is truly shared and not just a copy.
- ✓Check that the person making changes has 'Editor' access, not just 'Viewer' access
- ✓Check that you're all looking at the same calendar and not different copies
- ✓Check that the calendar app has refreshed by closing it completely and reopening it
- ✓Check that everyone is on the same version of the calendar app or Outlook
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Adding the calendar as a copy instead of opening it as a shared calendar. Search for the shared calendar by someone's email instead of manually copying it
- Thinking the person who made the change is in the wrong. Check their permissions first, not their method
Signs you need professional help
- If everyone has Editor access, the calendar is properly shared, you've refreshed and restarted the app, and changes are still not syncing, there's a deeper issue with your Outlook account or Microsoft 365 setup. Give us a call and we can run a full audit of the calendar permissions.
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