Card machine is declining every card
When all cards decline, it's not the cards that are wrong - it's the connection to the payment processor. Check your internet first. If that's fine, restart the POS and card reader together.
When your card machine declines all cards, customers can't complete purchases. The problem is not the cards themselves — it's the connection. Check: no internet connection, card reader can't reach the payment processor, account issue with your processor, or the processor is having an outage.
- ✓Does your internet connection work?
- ✓Does the card machine show a green ready light?
- ✓What exact error message appears on the card machine?
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Trying different customer cards thinking each one is wrong
- Not checking internet before assuming card machine is broken
- Only restarting POS without restarting the card reader
Signs you need professional help
- Internet and equipment are working but cards still decline This happens repeatedly
Book a technician
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