POS system is working but won't print receipts
Receipt printer won't print because: out of paper, jammed, cable came loose, or printer is off. Check paper and cable first, then restart the printer and POS.
A working POS with a dead printer is a disaster - customers need receipts. the fix is simple: no paper, a jam, or a loose cable. Occasionally the printer just needs a reboot or the POS needs to be told to recognize it again.
Risk: High
⏱ 5-15 minutes
Beginner
⚡ Before you start
- ✓Does the receipt printer have paper loaded?
- ✓Is the printer powered on and showing a ready light?
- ✓Is the cable connecting printer to POS fully plugged in?
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Restarting only the printer without restarting POS
- Not checking if paper is loaded
- Assuming printer is broken when just out of paper
Signs you need professional help
- Printer is powered and connected but POS doesn't recognize it. A mechanical jam won't clear by hand. Get in touch.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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Most issues are resolved remotely in 15 minutes. Weekend appointments only, no parts, no in-home visit needed.
