POS software crashed and won't reopen
A crashed POS just needs a computer restart. The application got stuck and a reboot clears it. If restarting doesn't work, check for updates or reinstall the POS software.
When POS crashes, every second costs money. Fortunately, most crashes are temporary. A computer restart clears the application's memory and lets it start fresh. The POS probably got into a bad state or ran out of memory.
Risk: High
⏱ 5-20 minutes
Beginner
⚡ Before you start
- ✓Does the POS application icon appear on the desktop?
- ✓Is the computer itself still responding (can you move the mouse)?
- ✓When you try to open POS, what exactly happens?
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Trying to reopen POS immediately without restarting the computer
- Not documenting the error message
Signs you need professional help
- POS keeps crashing even after restart. You see a specific error code that needs investigation. Contact us right away.
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