Someone hacked your business email account
This is urgent. Change your password right now from a different device. Enable two-factor authentication.
Email is the key to all your other accounts. If someone hacks your email, they can reset passwords for your bank, PayPal, and work software. Act fast to lock them out and regain control.
Risk: High
⏱ 45-90 minutes for initial response
Beginner
⚡ Before you start
- ✓Have access to the account that needs troubleshooting
- ✓Have admin credentials ready if needed for system access
- ✓Have a test procedure ready to verify the fix (e.g., test call, test connection)
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Changing password on the same infected device
- Not enabling two-factor authentication
- Assuming it's secure after password change (need full audit)
Signs you need professional help
- You can't regain access to your account, the email provider won't help, suspicious logins continue after password change, or the attacker accessed other critical accounts.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
Was this guide helpful?
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only, no parts, no in-home visit needed.
