No sound coming from your TV when you play games
The TV is muted or the console is not set to output audio to the TV. Check the TV mute button, turn up the volume, and check the console audio settings. This fixes it in under a minute.
Game audio not coming through the TV is a simple settings problem, not a hardware failure. The most common causes are the TV volume being muted, the console being set to output audio somewhere else, or a loose HDMI cable.
Risk: Low
⏱ 5–15 minutes
Beginner
⚡ Before you start
- ✓Is the TV mute button pressed? Look for a mute icon on the screen
- ✓Is the TV volume turned up to at least 20-30 percent?
- ✓Can you hear other sounds from the TV. Netflix, cable TV, YouTube?
- ✓Is the HDMI cable plugged in firmly at both the console and TV?
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Forgetting to check the TV mute button. This is easy to miss but solves most cases
- Checking console settings without first checking the TV remote
- Not reseating the HDMI cable properly. It needs to click in fully
Signs you need professional help
- Audio works with other HDMI devices but not your console, you have tried everything and still no audio from any game, or console is very hot at the same time as no audio.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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