Gaming console won't connect to WiFi network
Your console cannot see the WiFi signal or the password is stored wrong. Restart your router first, then forget the network on your console and reconnect by re-entering the password carefully. This fixes it for almost everyone.
When your console will not connect to WiFi, it is because the saved password is corrupted, the WiFi signal is too weak, or the router and console need a fresh handshake. We will restart the router, forget and rejoin the network, and check your WiFi strength.
- ✓Have your WiFi network name and password ready to enter carefully
- ✓Keep your router nearby in case you need to restart it or check its status
- ✓Stay within range of your console so you can test the connection after each step
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Typing the WiFi password with Caps Lock on when your password is lowercase. The console will reject it
- Not restarting the router before trying to reconnect. The old connection is still stuck
Signs you need professional help
- If your console still will not connect after restarting the router, forgetting the network, and reconnecting with the correct password, call us and we will check if your router or console has a compatibility or hardware issue.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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