Your controller has stick drift. The character moves on its own
Stick drift is caused by wear inside the joystick mechanism. Try resetting your controller first. This fixes the problem about 50% of the time for a few weeks. Go to your console's Settings, find your controller, and look for a Reset or Calibrate option.
The tiny joystick inside your controller has a sensor that tracks where it's pointing. Over time or after impact, that sensor can get stuck or misaligned, which makes it think the stick is being moved even when you're not touching it. We'll start by recalibrating the stick to push it back into position. If that doesn't work, the physical stick itself needs replacing.
- ✓Have a game ready that uses the joystick so you can test after each step
- ✓Make sure your controller is fully charged before starting
- ✓Have a soft cloth nearby in case you need to dry the controller
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Using the controller heavily right after a recalibration
- Cleaning the outside of the stick when the problem is inside
- Waiting too long to replace a stick
Signs you need professional help
- If you've reset the controller and the drift is back within a few days, both sticks are drifting at the same time, or the controller got wet and stick drift appeared afterward, contact support for assistance.
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