Your console is on but nothing shows on the TV screen
Check that the HDMI cable is firmly clicked into both the console and the TV. Switch the TV to the correct input. Try a different HDMI cable if the first one doesn't work.
No picture means the HDMI cable is loose, not seated properly, or the TV is on the wrong input channel. A quick cable check and making sure the TV input is set correctly fixes most cases. If that doesn't work, try a different HDMI cable because cables can fail.
Risk: Low
⏱ 5-15 minutes
Beginner
⚡ Before you start
- ✓Have an HDMI cable ready to test — either the one you're using or a different one if available
- ✓Know which HDMI port on your TV the console is plugged into
- ✓Have your TV remote available to change inputs if needed
- ✓Keep your console powered on during troubleshooting so you can test after each change
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Only checking one HDMI connection and assuming it's tight when it's actually loose
- Forgetting to change the TV input and thinking the console is broken
- Not realizing HDMI cables can fail even though they look fine
Signs you need professional help
- No picture even with a brand new HDMI cable. Picture works on different TVs but not this one. You've tried all HDMI ports on the TV and none work.
Book a technician
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