Game achievements or trophies not unlocking when they should
Achievements need your console connected to the internet to sync. Make sure you're signed into your account and connected to the internet, then quit the game and reopen it. The console will sync your achievements and they should unlock properly.
Achievements and trophies are tracked by your account on the internet. If your console is offline or you're signed into the wrong account, the achievement won't sync even though you unlocked it in the game. Getting online and signing into the right account will let your console sync all the achievements you've earned.
- ✓Have your main account details handy so you can sign in
- ✓Make sure your console can reach your router or has access to an Ethernet cable
- ✓Have the game ready to launch after making changes
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Thinking you can earn achievements offline and they'll sync later. Most games don't allow this
- Playing on a guest account and expecting achievements to appear on your main profile
- Assuming the achievement is glitched when really the console just needs to reconnect
Signs you need professional help
- If you're online and signed into the right account but achievements still won't unlock even after replaying the section, or if an achievement unlocked but then disappeared from your profile, contact us for account support.
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