Game keeps crashing and sending you back to the home screen
Game crashes are caused by outdated software or corrupted game files. First, update your console and the game to the latest version. If that does not work, restart your console by holding the power button for 10 seconds. If crashes continue, uninstall and reinstall the game.
Games crash when they run out of memory, there is a corrupted file, or the game has a bug. The fastest fix is to update everything. Your console, the game, and any DLC. A restart clears temporary issues. If the game still crashes after updating and restarting, reinstalling it fixes the problem.
- ✓Have the game ready to launch so you can test it after making changes
- ✓Make sure you have at least 30 GB of free storage space on your console
- ✓Know how much time you have available to wait for updates to install
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not updating the game before assuming it is your console. Many crashes are fixed by game updates
- Uninstalling a game without having enough space to reinstall it
- Restarting the game immediately after a crash without restarting the console
Signs you need professional help
- The game crashes even after updating the console and game, the crash happens during a specific cutscene or level that is important to your progress, or the crash is damaging your game saves.
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