Your game is stuck on the loading screen and will not start
Restart your console by holding the power button for 10 seconds until it shuts down completely, then turn it back on. If the game still gets stuck loading, close the game, restart the console again, and make sure you have enough free storage space.
Games get stuck loading when the hard drive is struggling, there is corrupted game data, or the console needs a restart to clear temporary issues. A forced restart fixes most hanging loads. If the game still gets stuck, check that you have plenty of free storage space. Games need room to load properly.
- ✓Have the game or app ready to launch so you can test after making changes
- ✓Make sure you have at least 30 minutes available to test the solution
- ✓Know what device you're using so you can find the right settings
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not waiting long enough for the game to load. Some games take 2–3 minutes on first boot
- Interrupting the loading process by pressing buttons or closing the game
- Not clearing enough storage space before trying to load again
Signs you need professional help
- The game gets stuck loading even after restarting the console and clearing storage, you have plenty of space but still cannot load, or the stuck loading happens during a specific story mission you cannot skip.
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