Game console download speeds very slow
Move your console closer to the router, disconnect other devices from WiFi, and restart your router. This fixes slow downloads for almost everyone.
Game downloads depend on three things: your internet speed from your provider, how far the console is from the router, and how many other devices are using the internet at the same time. When downloads are slow, it is because the console is too far away, too many things are downloading at once, or the router needs a restart. We will optimize the connection and clear the download queue.
- ✓Know where your router is located so you can move your console closer if needed
- ✓Have a device like a phone or computer available to run a speed test
- ✓Make sure you have 20 minutes available to download a test file after making changes
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Thinking the console is broken when really the router just needs a restart. Routers slow down over time and a restart in many cases fixes everything
- Not realizing how much WiFi signal weakens with distance. Moving just 10 feet can make a huge difference
Signs you need professional help
- If your internet speed test is fast but the console still downloads very slowly, or if the problem started suddenly without changes to your setup, the console network hardware has a fault. Contact us for troubleshooting.
Book a technician
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