Family Sharing not working on your Mac
Family Sharing needs to be set up in System Settings using your Apple ID. All devices need to be signed in with their own Apple ID. Go to System Settings, click your name at the top, click Family Sharing, and click Create Family Sharing if it doesn't exist. If it does exist, check that everyone is signed in properly.
Family Sharing connects your Apple devices and lets you share purchases, approve purchases for kids, and control screen time. If it is not working, someone is not signed in with their Apple ID, the organizer's account has a problem, or the feature is turned off. We will check that everything is signed in correctly and set up Family Sharing from scratch if needed.
- ✓Have your Apple ID and password ready
- ✓Make sure your Mac is signed in with your Apple ID
- ✓Have each family member's Apple ID email address ready
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Thinking everyone can use the same Apple ID — each person needs their own separate account
- Not checking that family members have accepted their invitations before expecting it to work
Signs you need professional help
- If you have set everything up correctly but Family Sharing is still not working, or if you get an error message that your Apple ID cannot create Family Sharing, give us a call and we will check your account.
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