Mac won't accept your password at login
Mac rejecting the right password is Caps Lock being on, keyboard language switching, or confusion between two different passwords. Check these three things first — they take 30 seconds and fix the problem about half the time.
Mac login rejections are caused by simple input issues. Caps Lock makes uppercase letters lowercase and vice versa, so a correct password looks wrong. Your keyboard can switch to a different language, making keys map to different characters. Or you are entering your Apple ID password instead of your local Mac account password. They are two completely different passwords.
- ✓Have your correct Mac password ready if you know it
- ✓Have your Apple ID password ready as a backup option
- ✓Check your keyboard for a Caps Lock light before you start
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not trying the Apple ID password before assuming the local password is wrong
- Wasting time trying password variations when Caps Lock is simply on
Signs you need professional help
- If your Mac is company-managed and Recovery Mode will not let you reset the password, or if FileVault is on and you do not have the recovery key, give us a call and we will help you regain access.
Book a technician
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