Bluetooth headphones sound choppy or are cutting out on Mac
Choppy Bluetooth audio is caused by interference from WiFi or other Bluetooth devices. Move your Mac and headphones closer, move away from your WiFi router, turn off nearby Bluetooth devices you are not using, and reconnect the headphones. This fixes it.
Your Mac and Bluetooth headphones talk over radio waves on the 2.4 GHz frequency. WiFi, microwaves, and other Bluetooth devices all use the same frequency and create interference that makes audio break up. The quickest fixes are getting your Mac and headphones closer together, moving away from WiFi routers, and disconnecting other Bluetooth devices. If that does not work, charging the headphones and reconnecting the pairing solves it.
- ✓Have your headphones within arm's reach so you can charge them if needed
- ✓Know where your WiFi router is located and whether you can move at least 10 feet away from it
- ✓Check that you have no other Bluetooth devices you need actively connected right now
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Assuming the headphones are broken when the problem is interference from the WiFi router
- Not checking the battery level—low power causes most Bluetooth audio issues
- Not disconnecting other Bluetooth devices before testing
Signs you need professional help
- If audio is still choppy after charging your headphones, moving away from the router, and disconnecting other Bluetooth devices, give us a call and we will help you fix it.
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