Ethernet cable plugged in but Mac says no connection
Your Mac either isn't detecting the Ethernet connection or the network settings got reset. Check that the cable is firmly plugged in on both ends, then restart your Mac. This fixes it in seconds.
When your Ethernet cable is plugged in but your Mac doesn't recognize it, the problem is a loose cable, a driver that needs restarting, or a bad network connection. We'll check the physical connection, restart the network settings, and restart your Mac if needed.
- ✓Have access to your Ethernet cable and the port it plugs into
- ✓Check that the other end of the cable is plugged into a working network outlet or router
- ✓Make sure your Mac's Ethernet port isn't damaged or blocked
- ✓Know your network password if you need to reconfigure settings
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not checking that the cable is plugged in on BOTH ends
- Assuming the cable is bad without testing it with another device first
- Forgetting that WiFi and Ethernet are separate connections
Signs you need professional help
- The cable is firmly plugged in on both ends, you've restarted your Mac, and Ethernet still shows as disconnected.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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