Some keyboard keys not responding on your Mac
When specific keys stop working, it's dust under that key, the key mechanism is damaged, or the keyboard connection is loose. Try cleaning under the key with compressed air first. That fixes it.
Keyboard keys work by making electrical contact when pressed. If one key stops working, dust or debris is probably blocking it, the key is damaged, or the keyboard connection is loose. If it's just one or two keys, try compressed air to blow out debris. If multiple keys aren't working or cleaning doesn't help, it's a hardware failure.
- ✓Try the problem key in different apps. If it doesn't work anywhere, it's a hardware issue
- ✓Use an external USB keyboard if you have one. If that key works, your built-in keyboard has the problem
- ✓Look closely at the key to see if it's stuck or visibly dirty
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Using a toothpick or tool to pry under the key. You can damage it further
- Using water to clean keys. Water damages electronics
- Pressing really hard on the stuck key thinking it will unstick
Signs you need professional help
- If compressed air cleaning doesn't work or multiple keys are unresponsive, or if liquid was spilled on the keyboard, give us a call and we'll sort it out.
Book a technician
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