Your printer shows offline on your Mac
Removing the printer from your Mac and adding it back fixes this every time. After macOS updates, the connection settings get outdated and your Mac thinks the printer is offline. Deleting and re-adding gives it a fresh start.
Your Mac stores printer connection information. Sometimes after updates, this gets outdated and your Mac thinks the printer is offline even though it's actually fine. Removing the printer and adding it again forces your Mac to learn the correct connection details.
- ✓Have your printer turned on and within range of your Mac
- ✓Make sure your printer is on the same WiFi network as your Mac (if it's a WiFi printer)
- ✓Keep your Mac near the printer for the easiest setup
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not restarting the printer before trying to reconnect — always give it a fresh boot first
Signs you need professional help
- If your printer still shows offline after removing and re-adding it to your Mac, give us a call. We'll check whether it's a driver, network, or hardware issue.
Book a technician
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