No sound coming from your Mac speakers or headphones
Sound requires two things: the volume must be turned up and the correct output device must be selected. Check that your volume is raised and that speakers or headphones are selected as the output device.
No sound comes from muted volume or from selecting the wrong output device. Check if your Mac is muted, if volume is at zero, or if headphones are selected when you want speakers to play. These are quick fixes.
Risk: Low
⏱ 2–5 minutes
Beginner
⚡ Before you start
- ✓Have a video or music app ready to test with
- ✓Check whether you have headphones or external speakers plugged in right now
- ✓Look at the volume icon in the top right corner to see what it shows
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not checking if the Mac is muted in the menu bar before troubleshooting
- Assuming speakers are broken when headphones are just selected instead
- Not realizing that Mac prioritizes headphones over speakers when both are available
Signs you need professional help
- No sound even after increasing volume and checking the output device — headphones don't produce sound even when selected in Sound settings — system shows audio is playing but produces nothing from any device — speakers or headphones appear visibly damaged or broken.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
Was this guide helpful?
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only, no parts, no in-home visit needed.
