Software Update stuck on 'Checking for updates' on Mac
Software Update is stuck trying to connect to Apple's servers. Force quit it, restart your Mac, and try again. This gets it unstuck immediately.
When your Mac checks for updates, it connects to Apple's servers to see if there's a newer version available. If that connection drops or gets stuck, the check freezes. We'll stop the stuck check and try again with a fresh connection.
Risk: Low
⏱ 10–15 minutes
Beginner
⚡ Before you start
- ✓Have a stable WiFi connection or Ethernet cable ready
- ✓Be ready to restart your Mac if needed
- ✓Have about 15 minutes available for the troubleshooting
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Waiting for hours thinking it's still checking when it's actually frozen — give it 15 minutes maximum before force quitting
- Not restarting your Mac after force quitting — the restart is what actually clears the problem
Signs you need professional help
- Software Update keeps freezing even after restarting multiple times, or you get an error message that mentions network issues or security software.
Book a technician
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