Your Mac shows WiFi connected but Safari won't load pages
Your Mac is connected to the network but something is blocking access to the internet. The fastest fix is to forget the WiFi network and reconnect to it. This resets your connection and works right away.
When your Mac connects to WiFi but can't reach websites, the connection between your Mac and WiFi is working, but something is blocking the path to the internet. This is a DNS problem. DNS is the system that translates website names into addresses your Mac can find. Forgetting and reconnecting to the WiFi resets everything.
- ✓Have your WiFi password ready in case you need to re-enter it
- ✓Check if other devices on the same WiFi can load websites
- ✓Note whether this just started or has been happening for a while
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Restarting the Mac instead of reconnecting to the WiFi — reconnecting is faster and works faster
- Forgetting the network but not waiting for it to appear again in the list before trying to join
- Assuming the router is the problem when only your Mac is affected — the problem is just your Mac's settings
Signs you need professional help
- You've reconnected to the WiFi and cleared DNS but websites still won't load. Multiple devices in your home can't connect to the internet at all. The router's internet light is off even after restarting.
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