DNS server not responding error on all devices
A DNS server error means your router can't translate website names into addresses your computer understands. This breaks the internet for every device. Restart your router by unplugging it for 30 seconds.
DNS is what turns website names like google.com into the actual address your device needs. When the DNS server stops responding, your router can't make this translation, so nothing works. The problem affects all your devices at once because they all go through your router. Restarting the router clears it up immediately.
- ✓Have multiple devices on hand to confirm that all of them show the DNS error and not just one
- ✓Make sure your router is plugged in and all its lights are powered on
- ✓Look for your WiFi network name in the WiFi settings list to confirm the router is still broadcasting
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Trying to fix individual devices when the problem is the router. Restart the router first, not individual devices
- Assuming your internet provider's DNS servers are always working. Call them to check if there's an outage
- Changing DNS settings to manual without knowing what you're doing. Leave it on Automatic
Signs you need professional help
- If you've restarted the router, the internet light is green and solid, and the DNS error is still happening on all devices, give us a call — we'll check your router's settings and get it sorted.
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