Your device keeps connecting to the wrong mesh node
Your device is 'stuck' to a node and won't let go even when a closer one is stronger. The quickest fix is to forget the WiFi network on your device, then reconnect to it. This makes your device choose the best available node.
When you have multiple mesh nodes with the same name, your device should automatically switch to the closest one with the best signal. Sometimes your device holds onto a weak connection instead of switching. Other times all the nodes have different names and your device picks the wrong one. Forgetting the WiFi and reconnecting fixes most cases.
- ✓Check which node your device is connected to. Open Settings and look for the WiFi network name
- ✓Check the signal strength. If it's weak, you're likely on the wrong node
- ✓Know that all your mesh nodes have the same WiFi name so roaming can work
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Naming each mesh node differently (Router, Router-Guest, Router-Bedroom). This prevents roaming and forces your computer to stay on one node
- Not realizing all nodes need the same name for automatic roaming to work
- Forgetting the WiFi but reconnecting to a different node name instead of the main one
Signs you need professional help
- If all nodes have the same name and your computer still won't switch to the nearest one, or if forgetting and reconnecting doesn't help, or if multiple devices have this problem at the same time, get in touch and we'll check your mesh network setup.
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