Your guest WiFi network is much slower than the main one
Your router is limiting guest WiFi speed on purpose. It's designed to stop guests from hogging your connection. Log into your router settings and turn off the speed limit, or set it to a value that lets guests browse normally.
Routers have a built-in feature that restricts guest WiFi speed to protect your main network from being slowed down by visitors. This works well if guests only need email and messages, but if anyone is streaming or working from home, they'll notice it straight away. The fix is to either turn off the limit entirely or raise it to something reasonable. It depends on what you want guests to do on your network.
- ✓Know which network you're connected to — the guest network name is different from your main WiFi name
- ✓Have a speed test app ready to measure the guest network speed
- ✓Have access to the main WiFi network so you can run tests on both networks to compare
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Removing the limit completely when you wanted guests to have some protection. Guest networks have limits for a reason, to stop visitors using all your bandwidth. Set it to a reasonable value instead of turning it off entirely.
- Assuming the main network is slow too. If only guest WiFi is slow, the problem is the router's guest settings, not your internet
- Trying to change settings through the WiFi app on your phone. Most router apps don't let you adjust guest network limits. Use the web browser method instead.
Signs you need professional help
- If you can't log into your router because you've forgotten the password, or if the guest settings look completely different from what's described here, or if guest WiFi is still slow after raising the limit and the main network is slow at the same time, get in touch and we'll help.
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