One device is getting slow WiFi while others are fast
One device being slow means it's far from the router or has a weak WiFi radio. Move it closer or switch to 5GHz if available.
When one device is slow but others aren't, it's distance or weak signal. Moving your device closer or connecting to 5GHz fixes it.
Risk: Low
⏱ 5 minutes
Beginner
⚡ Before you start
- ✓Have tested whether other devices have the same problem
- ✓Try moving your device closer to the router to test
- ✓Make sure 5GHz WiFi is available on your router before starting
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Thinking the router is broken when your device is just too far away
- Not trying 5GHz as an option
Signs you need professional help
- If the device is still slow even when close to the router, or if all devices are slow which suggests a broadband connection issue, get in touch and we'll help.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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