WiFi 6 devices connecting but getting slow speeds
WiFi 6 devices sometimes fall back to older WiFi standards if the connection isn't perfect. Move your router closer to the router or remove obstacles between them. WiFi needs a clear line of sight.
WiFi 6 is fast, but your device needs to be close enough to the router to use it. If the signal is weak or blocked by walls, your device will automatically drop down to slower WiFi standards. Moving your router closer fixes it. If not, check your router settings to make sure 802.11ax (WiFi 6) mode is turned on and set to the right channels.
- ✓Know your current distance from the router — move within 10-15 feet for this test
- ✓Check your device's WiFi settings to confirm you're connected to '802.11ax' or 'WiFi 6'
- ✓Identify any obstacles between your device and router (metal, concrete, microwaves)
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Checking your router's connection status but not actually running a speed test. It can say WiFi 6 but still be slow
- Leaving your router far from the router and expecting WiFi 6 to reach it. Proximity matters
- Not restarting the router after changing WiFi mode settings. Changes don't take effect without a restart
- Assuming the internet plan is too slow when the real problem is weak WiFi signal
Signs you need professional help
- If speed is still slow even when your device is 5 feet from the router, or if your device shows it's connected to WiFi 6 but speed test shows old WiFi speeds, or if all WiFi 6 devices on your network are slow, get in touch and we'll help optimize your setup.
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