Check if your router's DNS settings have been hijacked
You can check your router's DNS settings in about 5 minutes by logging in and looking at what DNS servers it's using. If they're Google's (8.8.8.8) or Cloudflare's (1.1.1.1), you're safe. Any other addresses are suspicious and need investigation.
DNS hijacking happens when someone changes your router's DNS settings to point to malicious servers that redirect you to fake websites. If you want to check whether this has happened to you, you can log into your router and see exactly what DNS servers are configured. Legitimate DNS servers from Google and Cloudflare are safe. Anything else is suspicious.
- ✓Have a website ready to visit to test loading behavior
- ✓Have mobile data available on another device so you can compare how sites load on your phone's data vs your WiFi
- ✓Have access to another device on your network for testing purposes
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not knowing which DNS servers are legitimate. Stick to the well-known ones like Google or Cloudflare, not random numbers
- Confusing DNS settings with other network settings. Focus only on the Primary DNS and Secondary DNS fields
- Finding the DNS settings but not actually writing down the numbers, making it hard to tell later if they changed
Signs you need professional help
- If you can't log into your router, contact us. We can help you reset it. If you find suspicious DNS servers that don't match any legitimate ones, get in touch immediately. Your router needs repair. If you're not sure whether the DNS servers you found are safe or not, send us a screenshot and we'll tell you.
Book a technician
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