Router parental controls not blocking websites
Your parental controls are either disabled, bypassed by a VPN, or not applied to all devices on your network. Check if parental controls are on, make sure they apply to the right devices, and confirm the blocked sites list is correct.
Parental controls can stop working for several reasons. The controls are turned off accidentally, someone is using a VPN to bypass them, the rules apply only to certain devices and not others, or the block list doesn't include the site the way it's spelled online. We will check each one.
- ✓Make sure parental controls are still enabled in your router settings
- ✓Confirm the website address in the block list matches the actual website address
- ✓Check that no device is using a VPN app
- ✓Confirm you are blocking all variations of the site name
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Blocking just part of the website address instead of the full domain. Www.example.com is different from example.com
- Applying controls to specific devices instead of all devices, then wondering why one device can still access the site
Signs you need professional help
- If your parental controls are on, the block list is correct, and no VPN apps are running but sites are still loading, give us a call and we will check if your router firmware needs updating or if there is a deeper settings issue.
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