Smart home automation runs at the wrong time
The hub's clock is probably set to the wrong timezone or the time itself is wrong. Check your hub's time and timezone in the app settings -- those control when automations trigger, not your phone's time.
Smart home automations use the hub's internal clock and timezone setting to know when to trigger. If the hub thinks it's 6 AM in London when it's really 6 AM in New York, the automation will trigger at the wrong time. The fix is to check the hub's time and timezone and correct them if needed.
- ✓Does your hub's clock show the correct time? Compare it to your phone's clock
- ✓Is the hub's timezone set to your location?
- ✓Did the problem start after you moved to a different city or timezone?
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Assuming the phone's time controls automation triggers -- only the hub's time matters
- Not updating the timezone after moving to a new city
Signs you need professional help
- Hub timezone and clock are both correct but automations still trigger at wrong times Hub shows offline and won't sync its clock
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