Alexa skill for smart home device not working
Alexa skills stop working when the account link expires or the password changes. Disable the skill, then re-enable it and sign in again with your current password. Then run device discovery.
Alexa controls smart home devices through skills (like Philips Hue, Meross, or TP-Link Kasa). These skills work by linking your Alexa account to the smart home service's account. When you change your password on that service, the link breaks. The fix is to disable and re-enable the skill with your new password, then tell Alexa to discover devices.
- ✓Check if devices work in their own app (Hue, Kasa, Meross). If yes, the problem is just the Alexa skill
- ✓Did you recently change your password on the smart home service?
- ✓Have you added new devices? Alexa needs to discover them manually
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Disabling the skill but not re-enabling it with new credentials
- Re-enabling the skill but not running device discovery afterward
- Assuming devices will appear without running discovery
Signs you need professional help
- Skill keeps losing the account link and needs frequent re-linking Alexa Routines referencing your devices need rebuilding after a relink
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