Baby monitor WiFi keeps dropping or showing offline
Baby monitors are power-hungry and finicky about WiFi. The monitor is likely trying to connect to a WiFi band or channel it can't hold. Move the monitor closer to the router, then restart both the monitor and your router. This fixes most disconnects in under 10 minutes.
Baby monitors need a strong, stable WiFi connection and will lose it if they are too far from the router or if your router has too many devices connected. We'll move the monitor into range, restart both devices, and check that your WiFi is set up the right way for it.
- ✓Check that the monitor is plugged in and powered on
- ✓Check that the monitor is not more than 15-20 feet from your WiFi router
- ✓Check if other devices can stay connected to the same WiFi
- ✓Check the monitor's app to see if it says anything about the connection error
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Placing the monitor on a high shelf above the router. It actually works better when it is roughly level with the router
- Not restarting the monitor when you move it. It needs time to reconnect to the new signal strength
Signs you need professional help
- If your monitor is less than 15 feet from the router, you have restarted both devices, and it is still dropping offline, give us a call and we'll check if the monitor has a hardware issue or if your router needs adjustment.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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