Smart home devices stopped working after a new router
WiFi smart devices remember the old WiFi password, so they can't connect to your new network. The easiest fix is to set your new router to use the same WiFi name and password as the old one. Then all devices reconnect automatically. If you can't match the old settings, you'll need to reconnect each WiFi device one by one.
When you get a new router, it has a different WiFi name and password. WiFi smart devices can't automatically switch to the new network because they stored the old password. You have two options: set your new router to use the exact same WiFi name and password (devices reconnect by themselves), or reconnect each WiFi device individually through its app.
- ✓First, check if you can set your new router to use the same WiFi name and password as the old one. This saves hours of work
- ✓If your new router is from your Internet provider, check the underside label for the default WiFi name and password
- ✓Make a list of all your smart home devices so you can reconnect them systematically
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not trying to match the old WiFi name and password first. This five-minute step saves hours of individual device reconnection
- Trying to reconnect devices through Alexa or Google Home instead of your device's own app. Always use your device's companion app first
Signs you need professional help
- You have more than 20 devices and need help reconnecting them Your Internet provider won't let you change the WiFi name and password You need help setting up a hub for Zigbee or Z-Wave devices
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