Smart bulb not changing color or showing wrong color
Smart bulbs that ignore color commands are out of sync with the app. Power cycle the bulb and refresh the app. These two simple steps fix color control.
Color commands are sent through the app or voice assistant to your bulb. When the bulb loses sync with the hub or app, it ignores color commands or resets to white. A power cycle restores the connection, and color commands start working again. This happens after a power cut or hub update.
Risk: Low
⏱ 5-15 minutes
Beginner
⚡ Before you start
- ✓Have the manufacturer's app (Philips Hue, LIFX, TP-Link Kasa, etc.) installed on your phone
- ✓Make sure your bulb is powered on at the wall switch
- ✓Check that your phone is on the same WiFi network as your bulb's hub or bridge
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Testing voice commands before testing in the app. The app is the source of truth
- Assuming the bulb is broken before refreshing the app and voice assistant
Signs you need professional help
- If your bulb doesn't respond to color commands even in the manufacturer's app after a power cycle and refresh, the bulb needs a factory reset. Get in touch and we'll help you get it working.
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