Apple HomeKit device showing No Response
No Response means your home hub is offline or missing. HomeKit needs an Apple TV 4K, HomePod, or HomePod mini as a home hub. Check that your home hub is powered on and connected to WiFi.
Apple HomeKit uses a home hub to provide remote access and automations. Without a home hub, HomeKit only works when your iPhone is on the same WiFi network as your devices. A home hub must be an Apple TV 4K (3rd generation or later), HomePod (2nd generation or later), or HomePod mini.
- ✓Have your HomeKit hub powered on and connected to WiFi
- ✓Make sure your HomeKit devices are on the same WiFi network as your hub
- ✓Have the Home app open on your iPhone or iPad
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Unplugging the Apple TV to save power -- it needs to stay plugged in to serve as a home hub
- Using an older Apple TV 4K model that doesn't support Thread
Signs you need professional help
- If your home hub is online but devices still show No Response, or if you need to upgrade to a newer hub for Thread support, get in touch and we'll help you set up a compatible home hub.
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