Photoshop says Scratch Disk Full and won't start
Empty your Recycle Bin, delete temporary files, and check how much free space you have. If you're nearly out of space, move your project files to an external drive or tell Photoshop to use a different drive for temporary storage.
Photoshop needs lots of temporary space to work. When your hard drive is nearly full, it can't create temporary files and crashes. Free up space, and if the main drive is too full, you can point Photoshop to a different drive with more space.
- ✓Check available free space on your main drive. Should be 5GB or more
- ✓Empty your Recycle Bin to reclaim immediate space
- ✓Make sure any large files can be moved to another drive
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not emptying the Recycle Bin or Trash after deleting files
- Not checking temporary file folders
- Assuming the drive is full when really just the scratch disk location is full
- Not restarting Photoshop after changing the scratch disk setting
Signs you need professional help
- If you've freed up 5GB+ of space, changed the scratch disk to a different drive, and Photoshop still shows the error, contact Adobe Support for help.
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