Word document won't open. Says file is corrupted
Try opening the file with Open and Repair, or convert it to PDF and export the text. If both fail, you'll need a backup copy of the file.
Corrupted Word files can sometimes be fixed with Open and Repair. If not, you'll need a backup or the person who sent it to resend it.
Risk: High
⏱ 10 minutes
Intermediate
⚡ Before you start
- ✓Try opening on a different computer
- ✓Make sure a backup version exists
- ✓Try opening in an older version of Word
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not trying Open and Repair first
- Trying to force-open the file repeatedly
Signs you need professional help
- If Open and Repair fails and you don't have a backup, ask the sender to resend it.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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