Application crashes immediately when you open it
Restart your computer first. That fixes most crashes. Then update the application and your operating system. If it's still crashing, try uninstalling and reinstalling from the official website.
Apps crash because they're outdated, your operating system is outdated, files are corrupted, or you don't have enough free space. Update everything first. If that doesn't help, reinstall from the official website.
Risk: Medium
⏱ 25–50 minutes
Beginner
⚡ Before you start
- ✓Have the application ready to open so you can test after each step
- ✓Make sure you have at least 1GB of free disk space on your drive
- ✓If the app was working before, note any recent OS updates or new software installed
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not restarting the computer before trying other fixes
- Downloading from unreliable third-party sites instead of the official website
- Not updating the application before reinstalling
Signs you need professional help
- If the application crashes after you've updated it, updated your OS, and reinstalled it, or if you see an error message you don't understand, get in touch and we can help troubleshoot.
Book a technician
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