Antivirus warning or security alert
If it's from Windows Security app, it's probably real. If it's a browser pop-up with a phone number, it's a scam - close the tab. Open Windows Security directly to check.
Real antivirus alerts come from the Windows Security app or your antivirus program. Browser pop-ups claiming your PC is infected are scams designed to trick you into calling them. Ignore browser pop-ups and check Windows Security instead.
Risk: High
⏱ 15–30 minutes
Beginner
⚡ Before you start
- ✓If it's a browser pop-up: close the tab. Don't call any numbers shown.
- ✓Open Windows Security directly (Windows key > search 'Windows Security')
- ✓Make sure there's a genuine threat notification there
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Calling the number on a browser scareware pop-up
- Thinking all antivirus alerts are scams
Signs you need professional help
- Remote access was given to an unknown party before recognizing the scam. Antivirus removal fails or threats keep reappearing.
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